Instagram Ads & Posts, Meta (Facebook) Ads & Posts, Social Media

Hello Joi

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Social Media Ads

Hello Joi

Hello Joi engaged us to manage Meta ads across Facebook and Instagram to generate more enquiries for their party-related services, including party backdrops and dessert table setups. The campaign focused on driving messaging conversations, helping potential customers enquire directly through Meta platforms. The main goal was to increase reach, improve engagement, and reduce the cost per enquiry so the advertising budget could be used more efficiently.

Industry E-Commerce

Before & After

Before

After

Key Campaign Highlight

After campaign optimisation, the main messaging campaign showed stronger overall performance compared to the previous campaign period.

The campaign recorded an increase in visibility, with impressions improving from 105,195 to 133,899. Reach also increased from 27,291 to 43,554, allowing the ads to be shown to a wider audience.

Clicks also improved from 4,382 to 5,493, showing that more users were engaging with the ads.

Most importantly, the cost per messaging conversation reduced from $8.82 to $6.72, which is around a 24% improvement in cost efficiency.

Overall, the campaign was able to generate more exposure, more clicks, and a lower cost per result.

Initial Problems

  • Before optimisation, the campaign was already generating messaging conversations, but the cost per result was higher.
  • The reach was also more limited, which meant the campaign had less opportunity to connect with new potential customers.

What We Have Done

  • We reviewed the existing Meta ads campaign performance to understand which campaigns were contributing to enquiries and which campaigns were not delivering effectively.
  • Besides campaign optimisation, we also reviewed and optimised the landing page to ensure that users who clicked through from the ads could better understand the service offering. This included improving the page flow, making the key service information clearer, and strengthening the enquiry direction so visitors could take action more easily.

Your Business Deserves A Strong Online Presence. Let’s Build It Together!

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